Order#2185, I would like an immediate refund.
Smiski Blind Box Collection | Complete Characters & Secret Chase Figures
They forgot about my order and I had to hound them to either refund my money or send the cases. The cases arrived and there were 5 of the exact same figure in the case. The other case came partially with no cards or no boxes or both. I paid for 2 cases with box and card. Extremely disappointed and will never purchase again. Buyers beware.
Hello,
I ordered three boxes of strawberry love sonny angels, no shipment yet, and messaged your email contact and have received no response. I clicked on provided tracking no. and it went nowhere, very concerning. Is this fraud? I have resorted to this review as a result. Someone please contact me or I will need my credit card to report this as fraud.
Fake review from a customer who committed refund fraud (received the item but filed a false chargeback).You received the item, so why would you still dispute the payment through your credit card? What is your intention?Plz trust our honest service. Real customers, judge us by the genuine reviews, not by malicious attacks like this.
I just got this email that said my order was fulfilled 14 days ago but i never got my package. Also I just check my tracing and it said that its in NEW YORK (mind you, i live in LA) Last week it said that the package arrived in LA so im very confused why it in new york now. SO WHY ARE YOU GUYS LYING TO ME AND SAYING THAT MY ORDER WAS FULLFILLED 14 DAYS AGO WHEN ITS LITTERALLY ACROSS THE FREAKING COUNTRY. IMA NEED YOU GUYS TO GET IT TOGETHER AND DELIVER MY DARN SONNY ANGELS TO ME BEFORE I REPORT YOU GUYS FOR FRAUD. I SPENT LIKE 150 DOLLARS SO I BETTER SEE MY PACKAGE AT MY DOOR BY TOMORROW.
We’re truly sorry for the confusion. We never lied – “fulfilled” simply means we shipped your order on time. The tracking issue appears to be a carrier error (package going back and forth). If you have any concerns, please reach out to us directly rather than leaving a review like this. We are always here to help. We are not here to cheat anyone. Thank you for your understanding.
Never received anything.
So sorry for keeping you waiting. Your order was shipped on time – the delay was caused by the international shipping carrier. We can see your package has been delivered. If you’re happy with it now, please think about updating your review. Thanks for understanding!
I was little nervous ordering from this site but everything came safely packaged and secure.
I have not received my order there is no tracking information I’m pretty sure this is a scam
So sorry for keeping you waiting. Your order was shipped on time – the delay was caused by the international shipping carrier. We can see your package has been delivered. If you’re happy with it now, please think about updating your review. Thanks for understanding!
Well I was a little worried at first, two weeks and no tracking information, but I finally got my order and WOW! I am pleasantly surprised. The items are great, the quality is superb and the adorability is off the scale. I am a happy buyer.
Arrived well packed and its sitting on my desk right now, looking at me!
My purchase arrived sooner than I thought it would. Customer service responded to my inquiries in a very timely manner. Overall it was a lovely experience dealing with this vendor. We were very happy with the service received and would definitely do business with them again. 5 stars...
It took 3 weeks for my order to even begin shipping and in this time I reached out via email asking when I could expect my order to ship and never heard anything back. Once I finally received my order, I had two duplicates in my set, which I don't think should happen unless there is a secret included. I was disappointed with my purchase.
Took some time but it got to me just as expected!
My daughters love them!!
Beautiful thank you so much
Cute
Sonny Angel Cherry Blossom Night Version
I absolutely love the Sonny Angel Kiss Kiss Series! 🥰 The designs are so adorable, and each one feels so unique. I wasn’t sure what to expect at first, but when I unboxed it, I couldn’t stop smiling. It’s such a cute little collectible, and it really adds a bit of happiness to my day. Definitely planning to get more from this series! 💖
POP MART Spy × Family Anya's Daily Life Series Blind Box Figure
Hey I ordered four sonnies and I only got 3 the H-family one didn’t arrive but the others arrived in perfect condition
Although they had ran out of one of the sets I ordered, they gladly contacted me immediately & replaced it with another complete set of same value with no extra charge!
came sealed very happy
Fast shipping, came a lot sooner than expected. Merch I ordered were a bit pricey, but I guess they’re popularity has driven the prices way up. Also, some of the boxes were opened, but inner packaging was intacted.